Planning how your OKX second factor moves before you change phones in Australia

A new phone is exciting until you realise the authenticator app did not come across, or the passkey lived only on the device you have just handed back to the shop. At that point you are into account recovery, which takes time and attracts scammers posing as support. Planning the move while everything still works avoids all of that. This guide gives readers in Australia a short plan for moving their OKX second factor to a new phone. Menu names change from time to time, so follow the OKX help centre for exact steps.

List what protects your account now

While signed in on the old phone, open the OKX security settings and write down every method in use: authenticator app, passkeys, email and any other option. Note which device each one lives on. This list tells you exactly what has to move and what can simply be re-registered. Check also that you can still open the email account linked to OKX from a device other than the phone.

Move authenticators with both phones in hand

Each authenticator app has its own transfer process. Read its instructions and carry out the transfer while both phones are working. If the app offers backup information, store it on paper somewhere secure and separate from the phones. For passkeys, check whether they sync to the new phone; if not, register a new passkey on the new phone while you are still signed in.

Test before you retire the old phone

Sign out of OKX on the new phone and sign back in using each method you plan to rely on. Only when every method works should you remove the old phone from your list of recognised devices and revoke any passkey that was stored only on it. Turn notifications back on for the new phone so security alerts and withdrawal confirmations reach you.

Wipe and hand over safely

Before selling or trading in the old phone, sign out of the OKX app, confirm it no longer appears in your device list and perform a full factory reset. If anyone contacts you during this period offering to help migrate your account, decline. Genuine support works only through the official app and never asks for passwords, codes or recovery phrases.

Risk boundary: OKX Australia Guide

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Scenario checkpoint

• List every OKX security method and the device it lives on before switching phones
• Transfer your authenticator while both phones are still working
• Register a passkey on the new phone while still signed in if it did not sync
• Test sign-in with each method on the new phone before retiring the old one
• Remove the old phone from your device list and factory reset it